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My Drain Doctor

Plumber · Gold Coast, Queensland

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My Drain Doctor
Image from My Drain Doctor's website

About My Drain Doctor

My Drain Doctor is a plumber in Biggera Waters, rated 5.0 out of 5 from 193 Google reviews.

We are a Northern Gold Coast Plumbing Company with over 18 years of Maintenance & Renovation Experience in all aspects of Plumbing, Draining & Gas fitting for Residential & Commercial Clients. Proudly Servicing Gold Coast, Brisbane, Bayside & surrounding suburbs available 24/7 providing a reliable service you can trust. Flow-On Services plumbing boasts being built by our word of mouth clientele we respectfully keep a very high standard on all jobs completed by our qualified plumbers.

From the business's Google listing

Ratings

Star breakdown

  • 5 ★100%
  • 4 ★0%
  • 3 ★0%
  • 2 ★0%
  • 1 ★0%

Ratings and review counts are shown as we found them on the date shown, with a link to every review. Reviews of every star rating are shown; we don't hide low ratings. Reviews policy

How My Drain Doctor compares

Against 49 plumbers in Gold Coast listed here, from their Google listings.

Google rating
5.0
Above the local average of 4.9; rated higher than 59% of them
Number of reviews
193
Local average 268; 18th of 49 by number of reviews
Replies to reviews
92%
Of its latest 50 Google reviews; local average 74%
New reviews
8.2 a month
Latest review 6 Nov 2026; local average 5.6

My Drain Doctor replied to 46 of its latest 50 Google reviews (92%). That is higher than the 74% average for plumbers in Gold Coast listed here, and higher than the 71% average for plumbers across Australia listed here. It gets about 8.2 new Google reviews a month; plumbers in Gold Coast listed here average 5.6 a month and plumbers across Australia listed here average 9.7 a month. Its latest review was posted 5 days before the totals were checked (the typical gap is 9 days for plumbers in Gold Coast listed here and 6 days for plumbers across Australia listed here).

Worked out from public Google data, checked 11 Nov 2026. Reply rate and pace use the latest reviews only. How we work these out

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What customers mention

Topics that come up most in My Drain Doctor's Google reviews, with how many reviews mention each.

  • promptness · 25
  • drainage · 24
  • drain unblocking · 8
  • reliable plumber · 7
  • tidiness · 6
  • easy to deal with · 5
  • helpful advice · 5
  • honest staff · 4
  • hot water system replacement · 3
  • maintenance plumber · 3

About this data

Rating and review count:
Copied from the business's public Google listing on 2026-11-11. Reviews of every star rating count. Review text isn't stored here.
Reply rate, review pace and latest review:
Counted from the newest 50 Google reviews on 2026-11-11: the share with an owner reply, how many of them there are per month between the oldest one and the check date, and the date of the newest one.
Local average:
The 49 plumbers with a rating in Gold Coast listed in this directory, this one included (the city, or its state when the city has fewer than 8). Reply and pace averages leave this business out and are shown only when at least 5 others have 10 or more reviews checked.
Trade average:
The 332 plumbers across Australia listed in this directory, this one included. Its averages leave this business out and use only those with 10 or more reviews checked.
Features, topics and description:
From the business's Google Business Profile, as Google lists them, with attribute names put in plain words. The description is quoted as written.
Listed here since:
2026-11-11
Profile last updated:
2026-11-11

My Drain Doctor has not claimed this profile, so it was put together from public data and the business has not checked it. Nobody pays to be placed higher. How we work these figures out

Questions about My Drain Doctor

Is My Drain Doctor open 24 hours?

Yes. My Drain Doctor lists itself as open 24 hours a day, 7 days a week, according to its Google Business Profile.

Is My Drain Doctor open at the weekend?

Yes, My Drain Doctor opens on Saturdays and Sundays. See the opening hours on this page.

How late is My Drain Doctor open?

On its latest day, My Drain Doctor is open until midnight. Hours vary by day; check the table on this page.

What is My Drain Doctor's rating?

5.0 out of 5 from 193 Google reviews, checked 2026-11-11.

What do customers mention most about My Drain Doctor?

In Google reviews, customers most often mention promptness (25 reviews), drainage (24 reviews), drain unblocking (8 reviews), reliable plumber (7 reviews).

Where is My Drain Doctor?

My Drain Doctor is a plumber in Biggera Waters. The address is 1 Willow St, Biggera Waters 4216.

More plumbers in Biggera Waters

See all plumbers in Biggera Waters