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Alex Johnston Plumbing & Hot Water

Plumber · Gold Coast, Queensland

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For the owner of Alex Johnston Plumbing & Hot Water

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About Alex Johnston Plumbing & Hot Water

Alex Johnston Plumbing & Hot Water is a plumber in Runaway Bay, rated 5.0 out of 5 from 80 Google reviews.

Alex Johnston Plumbing / Hot Water provides reliable plumbing, hot water system and water filtration services across Runaway Bay, Biggera Waters, Coombabah, Paradise Point and the wider Gold Coast. We specialise in hot water system repairs and replacements, delivering fast, compliant and long-lasting solutions for homes and apartments.

Our services include general plumbing repairs, emergency plumbing, leak detection, toilet and tap repairs, blocked drains and preventative maintenance. We also supply and install whole-house and under-sink water filtration systems to improve water quality.

Gold Coast–born with 20 years of industry experience, we are trusted by homeowners, property managers and select body corporate clients.

From the business's Google listing

Ratings

Star breakdown

  • 5 ★100%
  • 4 ★0%
  • 3 ★0%
  • 2 ★0%
  • 1 ★0%

Ratings and review counts are shown as we found them on the date shown, with a link to every review. Reviews of every star rating are shown; we don't hide low ratings. Reviews policy

How Alex Johnston Plumbing & Hot Water compares

Against 49 plumbers in Gold Coast listed here, from their Google listings.

Google rating
5.0
Above the local average of 4.9; rated higher than 59% of them
Number of reviews
80
Local average 268; 36th of 49 by number of reviews
Replies to reviews
0%
Of its latest 50 Google reviews; local average 76%
New reviews
1.6 a month
Latest review 22 Oct 2026; local average 5.7

Alex Johnston Plumbing & Hot Water replied to 0 of its latest 50 Google reviews (0%). That is lower than the 76% average for plumbers in Gold Coast listed here, and lower than the 72% average for plumbers across Australia listed here. It gets about 1.6 new Google reviews a month; plumbers in Gold Coast listed here average 5.7 a month and plumbers across Australia listed here average 9.7 a month. Its latest review was posted 20 days before the totals were checked (the typical gap is 7 days for plumbers in Gold Coast listed here and 6 days for plumbers across Australia listed here).

Worked out from public Google data, checked 11 Nov 2026. Reply rate and pace use the latest reviews only. How we work these out

For the owner of Alex Johnston Plumbing & Hot Water

  • 50 of the latest 50 Google reviews have no reply from the owner. Plumbers in Gold Coast listed here reply to 76% on average. Reply to every review
  • About 1.6 new Google reviews a month, against a local average of 5.7. Get more reviews

Claim this profile (free) to correct it and see your full report, or get a free review report.

What customers mention

Topics that come up most in Alex Johnston Plumbing & Hot Water's Google reviews, with how many reviews mention each.

  • hot water system installation · 16
  • efficient · 10
  • attention to detail · 6
  • courteous · 6
  • job quality · 6
  • reasonable pricing · 6
  • reliable staff · 4
  • tidy work · 3
  • follow-up · 2
  • on time · 2

About this data

Rating and review count:
Copied from the business's public Google listing on 2026-11-11. Reviews of every star rating count. Review text isn't stored here.
Reply rate, review pace and latest review:
Counted from the newest 50 Google reviews on 2026-11-11: the share with an owner reply, how many of them there are per month between the oldest one and the check date, and the date of the newest one.
Local average:
The 49 plumbers with a rating in Gold Coast listed in this directory, this one included (the city, or its state when the city has fewer than 8). Reply and pace averages leave this business out and are shown only when at least 5 others have 10 or more reviews checked.
Trade average:
The 332 plumbers across Australia listed in this directory, this one included. Its averages leave this business out and use only those with 10 or more reviews checked.
Features, topics and description:
From the business's Google Business Profile, as Google lists them, with attribute names put in plain words. The description is quoted as written.
Listed here since:
2026-11-11
Profile last updated:
2026-11-11

Alex Johnston Plumbing & Hot Water has not claimed this profile, so it was put together from public data and the business has not checked it. Nobody pays to be placed higher. How we work these figures out

Questions about Alex Johnston Plumbing & Hot Water

Is Alex Johnston Plumbing & Hot Water open at the weekend?

No. Alex Johnston Plumbing & Hot Water lists no weekend opening hours.

What is Alex Johnston Plumbing & Hot Water's rating?

5.0 out of 5 from 80 Google reviews, checked 2026-11-11.

What do customers mention most about Alex Johnston Plumbing & Hot Water?

In Google reviews, customers most often mention hot water system installation (16 reviews), efficient (10 reviews), attention to detail (6 reviews), courteous (6 reviews).

Where is Alex Johnston Plumbing & Hot Water?

Alex Johnston Plumbing & Hot Water is a plumber in Runaway Bay. The address is 30 Medika St, Runaway Bay 4216.

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