For the owner of West End Dental
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About West End Dental
West End Dental is a dentist in West End, rated 4.8 out of 5 from 140 Google reviews.
Dr Sandy McLean brings over 30 years' dental experience to West End Dental. Sandy is joined by dentist Dr Lillian Hughes & oral health therapist (OHT) Airdre Baker at West End Dental at 52 Hardgrave Road's inner-city hub. We provide a complete, unique dental service that emphasises a proactive approach to the prevention and treatment of all dental conditions. Our aim is to restore and maintain function, aesthetics, and self-esteem in a pain-free environment for as long as is necessary, and to do so with empathy and quality. We aspire to treat all patients as we would treat members of our own family.
Ratings
- 4.8140 Google reviews, checked 12 Nov 2026Read all reviews on Google
Star breakdown
- 5 ★94%
- 4 ★1%
- 3 ★0%
- 2 ★1%
- 1 ★4%
Ratings and review counts are shown as we found them on the date shown, with a link to every review. Reviews of every star rating are shown; we don't hide low ratings. Reviews policy
How West End Dental compares
Against 103 dentists in Brisbane listed here, from their Google listings.
- Google rating
- 4.8
- Below the local average of 4.9; rated higher than 14% of them
- Number of reviews
- 140
- Local average 330; 72nd of 103 by number of reviews
- Replies to reviews
- 96%
- Of its latest 50 Google reviews; local average 67%
- New reviews
- 3.6 a month
- Latest review 4 Nov 2026; local average 6.2
West End Dental replied to 48 of its latest 50 Google reviews (96%). That is higher than the 67% average for dentists in Brisbane listed here, and higher than the 64% average for dentists across Australia listed here. It gets about 3.6 new Google reviews a month; dentists in Brisbane listed here average 6.2 a month and dentists across Australia listed here average 11 a month. Its latest review was posted 8 days before the totals were checked (the typical gap is 7 days for dentists in Brisbane listed here and 4 days for dentists across Australia listed here).
Worked out from public Google data, checked 12 Nov 2026. Reply rate and pace use the latest reviews only. How we work these out
For the owner of West End Dental
- About 3.6 new Google reviews a month, against a local average of 6.2. Get more reviews
Claim this profile (free) to correct it and see your full report, or get a free review report.
What customers mention
Topics that come up most in West End Dental's Google reviews, with how many reviews mention each.
- friendly staff · 42
- relaxed atmosphere · 8
- gentle dentist · 6
- painless procedure · 5
- calm approach · 3
- personalised care · 3
- bedside manner · 2
- family dentist · 2
- no upselling · 2
- pain-free needles · 2
Features and amenities
Accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
As listed on the business's Google Business Profile.
About this data
- Rating and review count:
- Copied from the business's public Google listing on 2026-11-12. Reviews of every star rating count. Review text isn't stored here.
- Reply rate, review pace and latest review:
- Counted from the newest 50 Google reviews on 2026-11-12: the share with an owner reply, how many of them there are per month between the oldest one and the check date, and the date of the newest one.
- Local average:
- The 103 dentists with a rating in Brisbane listed in this directory, this one included (the city, or its state when the city has fewer than 8). Reply and pace averages leave this business out and are shown only when at least 5 others have 10 or more reviews checked.
- Trade average:
- The 205 dentists across Australia listed in this directory, this one included. Its averages leave this business out and use only those with 10 or more reviews checked.
- Features, topics and description:
- From the business's Google Business Profile, as Google lists them, with attribute names put in plain words. The description is quoted as written.
- Listed here since:
- 2026-11-12
- Profile last updated:
- 2026-11-12
West End Dental has not claimed this profile, so it was put together from public data and the business has not checked it. Nobody pays to be placed higher. How we work these figures out
Questions about West End Dental
Is West End Dental open at the weekend?
No. West End Dental lists no weekend opening hours.
How late is West End Dental open?
On its latest day, West End Dental is open until 7:30pm. Hours vary by day; check the table on this page.
Is West End Dental wheelchair accessible?
West End Dental lists: wheelchair-accessible parking, wheelchair-accessible entrance, wheelchair-accessible seating, wheelchair-accessible toilet, according to its Google Business Profile.
What is West End Dental's rating?
4.8 out of 5 from 140 Google reviews, checked 2026-11-12.
What do customers mention most about West End Dental?
In Google reviews, customers most often mention friendly staff (42 reviews), relaxed atmosphere (8 reviews), gentle dentist (6 reviews), painless procedure (5 reviews).
Where is West End Dental?
West End Dental is a dentist in West End. The address is 52 Hardgrave Rd, West End 4101.
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