The Plumbing Department Inc.
Plumber · Chicago, Illinois
West Town
Unclaimed profile · Is this your business?For the owner of The Plumbing Department Inc.
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Results for local businesses we work with
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About The Plumbing Department Inc.
The Plumbing Department Inc. is a plumber in West Town, Chicago, rated 4.9 out of 5 from 93 Google reviews.
Locally owned, fully licensed and insured residential plumbing and sewer company. We are focused on providing exceptional service to our customers, using only the highest-quality parts and fixtures that will serve your home or business for years to come.
Ratings
- 4.993 Google reviews, checked 11 Nov 2026Read all reviews on Google
Star breakdown
- 5 ★96%
- 4 ★2%
- 3 ★0%
- 2 ★1%
- 1 ★1%
Ratings and review counts are shown as we found them on the date shown, with a link to every review. Reviews of every star rating are shown; we don't hide low ratings. Reviews policy
How The Plumbing Department Inc. compares
Against 66 plumbers in Chicago listed here, from their Google listings.
- Google rating
- 4.9
- Above the local average of 4.7; rated higher than 70% of them
- Number of reviews
- 93
- Local average 1,162; 32nd of 66 by number of reviews
- Replies to reviews
- 90%
- Of its latest 50 Google reviews; local average 57%
- New reviews
- 5.0 a month
- Latest review 9 Nov 2026; local average 6.6
The Plumbing Department Inc. replied to 45 of its latest 50 Google reviews (90%). That is higher than the 57% average for plumbers in Chicago listed here, and higher than the 69% average for plumbers across the United States listed here. It gets about 5.0 new Google reviews a month; plumbers in Chicago listed here average 6.6 a month and plumbers across the United States listed here average 14 a month. Its latest review was posted 2 days before the totals were checked (the typical gap is 21 days for plumbers in Chicago listed here and 5 days for plumbers across the United States listed here).
Worked out from public Google data, checked 11 Nov 2026. Reply rate and pace use the latest reviews only. How we work these out
Own The Plumbing Department Inc.? Claim this profile to see your full report and how to improve these numbers.
What customers mention
Topics that come up most in The Plumbing Department Inc.'s Google reviews, with how many reviews mention each.
- responsiveness · 18
- courteous staff · 8
- honest plumber · 5
- ejector · 3
- leak repair · 3
- booster pump issue · 2
- easy scheduling · 2
- kitchen sink plumbing overhaul · 2
- smooth installation · 2
- thorough checks · 2
About this data
- Rating and review count:
- Copied from the business's public Google listing on 2026-11-11. Reviews of every star rating count. Review text isn't stored here.
- Reply rate, review pace and latest review:
- Counted from the newest 50 Google reviews on 2026-11-11: the share with an owner reply, how many of them there are per month between the oldest one and the check date, and the date of the newest one.
- Local average:
- The 66 plumbers with a rating in Chicago listed in this directory, this one included (the city, or its state when the city has fewer than 8). Reply and pace averages leave this business out and are shown only when at least 5 others have 10 or more reviews checked.
- Trade average:
- The 572 plumbers across the United States listed in this directory, this one included. Its averages leave this business out and use only those with 10 or more reviews checked.
- Features, topics and description:
- From the business's Google Business Profile, as Google lists them, with attribute names put in plain words. The description is quoted as written.
- Listed here since:
- 2026-11-11
- Profile last updated:
- 2026-11-11
The Plumbing Department Inc. has not claimed this profile, so it was put together from public data and the business has not checked it. Nobody pays to be placed higher. How we work these figures out
Questions about The Plumbing Department Inc.
Is The Plumbing Department Inc. open at the weekend?
No. The Plumbing Department Inc. lists no weekend opening hours.
What is The Plumbing Department Inc.'s rating?
4.9 out of 5 from 93 Google reviews, checked 2026-11-11.
What do customers mention most about The Plumbing Department Inc.?
In Google reviews, customers most often mention responsiveness (18 reviews), courteous staff (8 reviews), honest plumber (5 reviews), ejector (3 reviews).
Where is The Plumbing Department Inc.?
The Plumbing Department Inc. is a plumber in West Town, Chicago. The address is 1511 N Artesian Ave, Chicago 60622.
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