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Direct Plumbing

Plumber · Sutton, England

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Direct Plumbing
Image from Direct Plumbing's website

About Direct Plumbing

Direct Plumbing is a plumber in Sutton, rated 5.0 out of 5 from 150 Google reviews.

My name is Keith a local friendly competent plumber to Sutton in Surrey and surrounding areas who offers an emergency call-out service 24-hours a day. Call now for a free estimate for your work. I offer a very personal service to new and existing customers in and around the South London area including Sutton, Croydon, Wallington, Carshalton, Epsom, Ewell, Cheam, Banstead & Epsom

From the business's Google listing

Ratings

Star breakdown

  • 5 ★99%
  • 4 ★1%
  • 3 ★0%
  • 2 ★0%
  • 1 ★0%

Ratings and review counts are shown as we found them on the date shown, with a link to every review. Reviews of every star rating are shown; we don't hide low ratings. Reviews policy

How Direct Plumbing compares

Against 616 plumbers in England listed here, from their Google listings.

Google rating
5.0
Above the local average of 4.9; rated higher than 56% of them
Number of reviews
150
Local average 171; 214th of 616 by number of reviews
Replies to reviews
100%
Of its latest 50 Google reviews; local average 52%
New reviews
1.4 a month
Latest review 11 Nov 2026; local average 4.1

Direct Plumbing replied to 50 of its latest 50 Google reviews (100%). That is higher than the 52% average for plumbers in England listed here, and higher than the 52% average for plumbers across the United Kingdom listed here. It gets about 1.4 new Google reviews a month; plumbers in England listed here average 4.1 a month and plumbers across the United Kingdom listed here average 3.8 a month. Its latest review was posted 1 day before the totals were checked (the typical gap is 15 days for plumbers in England listed here and 17 days for plumbers across the United Kingdom listed here).

Worked out from public Google data, checked 12 Nov 2026. Reply rate and pace use the latest reviews only. How we work these out

For the owner of Direct Plumbing

  • About 1.4 new Google reviews a month, against a local average of 4.1. Get more reviews

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What customers mention

Topics that come up most in Direct Plumbing's Google reviews, with how many reviews mention each.

  • leak repair · 12
  • quick response · 11
  • thoroughness · 11
  • tap replacement · 5
  • easy to talk to · 4
  • emergency plumbing · 3
  • problem identification · 3
  • blockage check · 2
  • no call out fee · 2
  • reliable plumber · 2

About this data

Rating and review count:
Copied from the business's public Google listing on 2026-11-12. Reviews of every star rating count. Review text isn't stored here.
Reply rate, review pace and latest review:
Counted from the newest 50 Google reviews on 2026-11-12: the share with an owner reply, how many of them there are per month between the oldest one and the check date, and the date of the newest one.
Local average:
The 616 plumbers with a rating in England listed in this directory, this one included (the city, or its state when the city has fewer than 8). Reply and pace averages leave this business out and are shown only when at least 5 others have 10 or more reviews checked.
Trade average:
The 717 plumbers across the United Kingdom listed in this directory, this one included. Its averages leave this business out and use only those with 10 or more reviews checked.
Features, topics and description:
From the business's Google Business Profile, as Google lists them, with attribute names put in plain words. The description is quoted as written.
Listed here since:
2026-11-12
Profile last updated:
2026-11-12

Direct Plumbing has not claimed this profile, so it was put together from public data and the business has not checked it. Nobody pays to be placed higher. How we work these figures out

Questions about Direct Plumbing

Is Direct Plumbing open 24 hours?

Yes. Direct Plumbing lists itself as open 24 hours a day, 7 days a week, according to its Google Business Profile.

Is Direct Plumbing open at the weekend?

Yes, Direct Plumbing opens on Saturdays and Sundays. See the opening hours on this page.

How late is Direct Plumbing open?

On its latest day, Direct Plumbing is open until midnight. Hours vary by day; check the table on this page.

What is Direct Plumbing's rating?

5.0 out of 5 from 150 Google reviews, checked 2026-11-12.

What do customers mention most about Direct Plumbing?

In Google reviews, customers most often mention leak repair (12 reviews), quick response (11 reviews), thoroughness (11 reviews), tap replacement (5 reviews).

Where is Direct Plumbing?

Direct Plumbing is a plumber in Sutton. The address is 39 Orchard Way, Sutton SM1 3QQ.

See all plumbers in Sutton